The Business Operations Lead will work closely with the leadership team to set-up, manage, and scale operational programs across a variety of workstreams. Initially, this role will work hand-in-hand with the CEO to implement Moneytree across customer properties, ensuring project success and customer satisfaction. The Business Operations Lead will also collaborate closely with the technology team to inform product development that will help improve the quality and scalability of Moneytree’s technology.
While Moneytree is a solar and technology company, you do not need a prior background in solar or tech for this position. We’re looking for empathetic, creative and tenacious problem solvers from any background to help us improve our operational capacity as we continue to grow the company. As the first Ops hire at our company, you’ll wear many hats, work on many projects and learn a lot! We’re happy to teach you what you don’t know - we’re looking for someone who can learn quickly and think critically about applying those lessons across many aspects of our business.
Responsibilities:
- Coordinate internal resources and third parties/vendors for the flawless management and execution of projects.
- Communicate directly with clients and property residents.
- Ensure that all projects are delivered on-time and within scope.
- Partner closely with cross-functional stakeholders including sales, product, and engineering to optimize our operations for the highest quality possible.
- Develop detailed project plans to monitor and track progress.
- Measure project performance using appropriate tools and techniques. Drive alignment on course corrections when needed, and communicate progress to stakeholders.
Requirements:
- 2+ years of experience with operational program and/or project management.
- The ideal candidate is bilingual in both Spanish and English.
- Excel/Google Sheets experience required.
- Experience using Hubspot.
- Highly agile mindset; ability to stay organized and excel in fast-paced, rapidly changing environments.
- You’re willing to roll up your sleeves and dive in.
Moneytree
