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Account Manager

Berbix LogoBerbix


Date Posted

29 Jun, 2022

Salary Offered

Not Specified

Job Type

Full Time

Experience Required

3+ years

Remote Work

Yes

Stock Options

No

Vacancies

1 available


About Berbix

Berbix’s mission is to enable all individuals to prove who they are and control how their information gets shared. Founded by the former engineering and product leaders for Trust & Safety at Airbnb, we empower companies to confidently answer the question: “Are you who you say you are?"​ 

This is a question many online platforms need to answer about their users. We solve that problem by offering best-in-class ID verification and proprietary fraud detection technology to our customers, which they can access through developer friendly SDKs. We serve customers in a broad variety of industries, recently raised our Series A led by Mayfield, and are actively growing our all-star team.

Job Overview

We’re looking for our first Account Manager here at Berbix to manage and grow our current customers. This is a quota-carrying sales position, with a dedicated focus on working closely with current customers as a trusted advisor to deeply understand their unique company challenges and goals. You will build and manage all aspects of the renewal process, as well as upsells and expansions. You will play an integral role in the success of the overall sales team.

Responsibilities and Duties

  • Serve as the owner for a portfolio of accounts, responsible for meeting monthly quota based on Renewals and Expansion revenue.  
  • Serve as a product expert, leading customer calls, quarterly business reviews, sharing best practices and helping customers optimize they way they utilize Berbix 
  • Work cross functionally to identify and develop opportunities for expansion where our platform can assist customers beyond their initial use case
  • Build and maintain relationships with our customers to drive customer success and provide ongoing support 
  • Collect industry knowledge and feedback from our customers to help guide product improvements and future product innovations
  • Work cross functionally with Sales Management, Sales Operations and Finance to ensure all billing customer usage information is accurate  

Qualifications

  • 3-4+ years of quota-carrying sales experience 
  • Sales experience at a startup or experience selling innovative and disruptive software or technology products to mid size customers
  • Managing a large list of accounts, with a focus on relationship building
  • Experience utilizing a solution and value selling approach

Company Information & Benefits  

We are a hybrid company, meaning we have a San Francisco Headquarters, support local employees to work remotely as desired, and accept fully remote hires within the continental United States! We are a company that values the well-being of our employees and we strive to cultivate a healthy and inclusive work culture. We offer a robust compensation package to our full-time employees, including:

-We offer generous stock options in addition to base salary, as we want our employees to be invested in building the future of Berbix

-100% company paid premiums for medical, dental, & vision. 50% company paid premiums for dependents

-Flexible and generous PTO + 20 company holidays

-401(k) retirement plan + company match, AD&D + life insurance

-Company-sponsored FSA account for medical expenses

-Monthly wellness allowance to spend on your mind and body

-Professional Development allowance to learn new, and grow existing skills

-12 week, 100% paid parental leave for all new parents 

-Stipend for new hires to set up their remote work space 

-Monthly internet stipend to have the best work environment at home

-Regular social activities as a team (in-person & virtual) 

Berbix is an Equal Opportunity Employer. We aspire to promote a diverse and inclusive environment for all current and future employees. We are committed to providing reasonable accommodations for qualified individuals with disabilities throughout our interview process. If you need assistance or an accommodation due to a disability, please let your recruiter know.

About Berbix

Berbix Logo

Convert more verified users. Instantly & accurately validate user IDs.

Company Size: 11 - 50 People
Year Founded: 2018
Country: United States

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