You’ll be working closely with our co-founders, founding team and customers. We are looking for someone can master the Coast platform and will be able to creatively help our customers both pre and post sale. Frontend development skills are required.
About you
- You work hard. You’re excited to roll up your sleeves, build something you’re proud of and take ownership.
- You are excited to become an expert on API-first companies and their sales motions (if you are not already).
- You’re customer obsessed and will do whatever it takes to ensure they are successful with our platform.
Who this is not a fit for
- You can’t work hard right now.
- You need a structure in place that you can follow to do your job successfully.
- You’re not excited about helping sales and solutions teams at API companies. You won’t be able to succeed in this role unless you love our customers and truly want to help them.
What will you do
- Become a Coast subject matter expert addressing questions, concerns and requests
- Build technical PoCs for our prospective customers pre-sale
- Help support onboarding, training and technical solutioning post-sale
- Have a deep understanding of customers' technical challenges and help solve them with Coast’s platform
- Ensure speedy responses in Slack and email
- Identify product gaps and opportunities based on customer needs for our roadmap
Requirements
- Located in New York and able to work in office
- Experience with frontend development, APIs and Javascript
- Bachelor’s degree