Social Media Manager

One of India's fastest growing consumer health platforms -- Clinikally -- is looking for a seasoned Social Media Manager to join our rapidly growing and mission-driven team.

About You

You thrive on helping build, learning about and scaling unique brands & platforms through social media and creative outreach. You have an inherent interest in e-commerce, healthcare, telemedicine, consumer health and wellness. You enjoy hugely collaborative environments. You are highly consumer focused and have previously driven meaningful social media engagement for company accounts.

If you’d like to be part of this fun and fast-paced setting that will drive the future of healthcare & wellness and you think you can add significant value to our mission we’d love to hear from you.

Key Responsibilities:

• Social media expert who has previously helped scale accounts & social channels with meaningful engagement and virality
• Experience directing narratives through uniquely crafted informational videos / infographics eg. informational videos from doctors
• Facilitate scaling brand and company awareness about our various services (dermatologist consult, online pharmacy and award-winning products) through various social media channels
• Supervise all aspects of social media interaction between users and the company, and ensure deep customer connect
• Have a grip on smooth and empathetic user communication, query resolution and grievance redressal
• Create actionable plans to realise the next phase of growth & follower engagement through various social media platforms (for eg. we are already at 85k followers & verified on Instagram)
• Maintain constant analysis and data-driven insights on trends within our social accounts
• Oversee the creating and implementation of the monthly editorial calendar which includes monthly sales objectives and initiatives

You will:

• Lead a team of at least 3 others working across design, content and customer success
• Be responsible for growing each facet of Clinikally community engagement, from creative ideation to communication
• Present our proprietary formulations to the world -- Vitamin C Serum, sunscreen, & pigmentation cream -- as winning, multi-condition consumer health products!