Sales Agent/Customer Success Agent

Role | Turn inbound leads into customers through sales

After we get a lead, it’ll be your job to turn that lead into a paying customer. This will involve you

• Calling customers and getting them excited about Strive
• Messaging and following up with customers via WhatsApp & Email
• Managing a sales pipeline on HubSpot
• Suggesting product ideas and changes to improve our funnel

You’ll also be responsible for existing accounts, making sure they are LOVING Strive and getting them to refer additional customers

• Building relationships with parents and finding ways that Strive can better provide value to them.
• Running referral programs.
• Calling customers and asking for feedback.
• Creating content that helps parents manage their child’s education.
• Account Management: manage payment dates, renewal, and refunds.
• Helping to manage the day-to-day schedules of teachers and students and customer accounts.

Requirements | You love building relationships with people and are persuasive over the phone

• All levels of experience welcome
• You’re a fun and confident English speaker that is energized by working with people
• You’re organized with high attention to detail: You’ll be managing dozens of new leads and dozens of existing accounts
• You have a strong ability to get points across concisely and persuasively (in writing and verbally)
• Growth mindset and ability to learn quickly
• You’re passionate about education and empowering students

Bonus

• Tech-savvy (Coding experience is a plus point!)
• You’ve done sales where parents are the customers in the past
• Teaching experience
• You’re entrepreneurial i.e you’ve started your own startup/ side hustle in the past

Why you should apply

🌈 Grow with a highly passionate and diverse team from all over the world that is committed to making learning and work joyful

💬 Have a voice and a space to bring your ideas to life in a small, non-hierarchical team

🏆 Join a team that is committed to excellence, which includes accepting and learning from our mistakes and working as a team to improve

🥇 Be a part of an education revolution, we’re one of the first and only companies in the world to teach math through code.

Logistics

• 40 hours per week, within relatively flexible hours to serve the Singapore market
• Preferred Locations: South Africa, Asia/Singapore, Europe (Candidates who can support the GMT+8 timezone within 9am-9pm SGT are welcome.)
• Work from wherever you’re most comfortable - you would need your own reliable laptop, internet and backup power

Pay

• S$800 - S$1500.

Apply

👉 Click here to apply (Should take 2 minutes)

Application Process

Fill out the application form above

1. Initial application (1-2 minutes)
2. Record a video introduction (5 minutes)
3. Short call (15-30 minutes)
4. Take-home assignment (3 hours)
5. Final decision