Head of Risk

Who We Are

At R2, we believe that small and medium businesses are the productive engine of society. Small and medium businesses (SMBs) make up over 90% of companies in Latin America, yet they face a trillion-dollar credit gap. Our mission is to unlock SMBs’ potential by providing financial solutions that are tailored to their needs. We are reimagining the financial infrastructure of Latin America - where SMBs financial needs are satisfied without ever having to go to a bank.

R2 enables platforms in Latin America to embed financial services that SMBs can then leverage (starting with revenue-based financing and buy now pay later for business customers). We are a tight knit team coming from organizations such as Google, Nubank, Uber, McKinsey & Co., Mercado Libre, Globant, J.P. Morgan, Clip, and Ualá. We are backed by world-class investors such as Gradient Ventures (Google’s AI-focused fund), General Catalyst, Y Combinator, Femsa Ventures, PayU, among others.

As Head of Risk, you will steer our credit policies based on rigorous analyses of our portfolio (Credit Analytics), and implement the tools and strategy to recover back our capital (Collections). You will lead and manage all aspects of risk, including monitoring and preventing fraud, driving changes to our underwriting models, spearheading partnerships with providers that mitigate risk, and building a high performing risk management function from scratch. You will partner with Data Science, Product, Engineering, Compliance, and Finance to develop a world-class risk management system.

What you’ll work on

• Own and manage our core risk metrics across our portfolio.
• Develop and operationalize risk procedures, identify and drive requirements for future state risk management tools, systems and reporting.
• Document credit decisioning with supporting evidence, capture risk mitigation actions and measure the impact of key initiatives.
• Dive into data to identify instances of fraud, credit, and compliance risks and drive risk mitigating actions where appropriate.
• Set underwriting guidelines and credit thresholds that balance our growth/conversion targets and risk appetite, working alongside our Data Science team to improve our risk model performance.
• Work with third-party providers to integrate identity verification and other risk mitigating technologies that afford us with scalable lending solutions.
• Ensure the proper execution of the collections strategy across all our partnerships/countries.
• Coordinate with third-party collections agencies to optimize write-off capital recovery, and develop engagement strategies to improve their performance.
• Establish key metrics and KPIs to monitor the performance of our Credit & Collections teams.
• Build and manage world-class Credit & Collections teams.

Who you are

• Deep knowledge of risk management at a financial services company (preferably fintech or lending) - 7+ years of experience
• Able to take ownership of multiple projects while operating in a collaborative environment and a strong desire to learn from and grow with other team members.
• Proven ability to proactively, efficiently, and accurately assess risks in a fast-paced environment
• Track record of creative problem-solving, excellent written and oral communication skills, and creation of strong and trusted cross-functional relationships.
• You understand how to translate the written foundational processes into software products.
• You contribute to strengthening policies and procedures to reflect evolving risk operations.
• You have an innate ability to feel the customer's pain while balancing the risk and regulatory requirements to process payments.
• Experience managing a global team in a fast-paced company, with the ability to recruit, manage, and mentor high-performing individuals
• An understanding and appreciation of product management, product data structures, and APIs.
• A strong understanding of data science and fraud risk in emerging markets