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Associate Manager, Operations

Mentorcam LogoMentorcam


Date Posted

28 Jun, 2022

Salary Offered

Not Specified

Job Type

Full Time

Experience Required

3+ years

Remote Work

No

Stock Options

No

Vacancies

1 available


Who we are

Mentorcam is a marketplace where people can access high-profile mentors for 1:1 advice and mentorship. Public figures and thought leaders are available for advice via short recorded videos. Via short video messages, we give people access to the mentors they look up to and admire. We are a seed-stage startup backed by General Catalyst, Goodwater Capital, and SNÖ Ventures to name a few. We are big believers in freedom under accountability, so if you like ownership of your own deliverables, flexible work hours, and getting stuff done while having a ton of fun doing it we would love to talk to you. :)

Who you are

You enjoy wearing many hats and have excellent project management, communication, and leadership skills. You are an organized problem-solver with keen attention to detail. You have high emotional intelligence and an inclusive style. The ideal candidate can work operationally without creating unnecessary red tape and execute tasks that have a high degree of ambiguity. Your primary responsibilities will include providing operational support for the mentors that represent the supply side of Mentorcam and you will manage external relationships with high-profile individuals. In addition to this, you will assist with tracking and analyzing KPIs and optimizing processes for operational efficiency. This is a high-visibility role and it's important that you thrive interacting with other people both internally and externally, have great organizational skills, and are motivated to grow professionally and take on an increasing amount of responsibilities as the role evolves.

Your background

  • 3-5 years of analytical experience from finance, operations, or a tech startup
  • Basic FP&A knowledge is helpful
  • Experience from a fast-growing startup is a plus

What you'll do

  • Help onboard new mentors to the Mentorcam platform
  • Be the customer-facing point of contact for support requests
  • Assist with tracking and measuring KPIs
  • Manage new customer success initiatives

We offer excellent healthcare benefits, unlimited PTO, competitive comp including equity, and loads of fun building something that matters. If this sounds exciting to you, we would love to chat!

About Mentorcam

Mentorcam Logo

Marketplace for 1:1 advice from high-profile experts

Company Size: 6 - 10 People
Year Founded: 2019
Country: United States

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