Relationship Executive

Loved by over 150,000 users, Geniebook is Singapore’s largest online learning platform for English, Mathematics and Science (EMS) syllabus. From AI-personalised worksheets to live classes and teacher chats, we are a powerful suite of complementary learning products designed to help students accelerate their academic performance. We’re looking out for amazing global talents to scale Geniebook exponentially across Southeast Asia, and we have many exciting roles opening up across a wide range of functions.

So join us today to inspire a new generation of learners and help even more students learn smarter and do better!

Job Description :

• Plan class schedules and optimize the time slots for classes
• Establish communication channels with students and parents with regards to class scheduling and details
• Attend to students’ / parents’ enquiries in terms of technical and administrative issues
• Arrange and coordinate trial classes, post-class teacher-parent communication and replacement classes
• Disseminate and explain necessary information to parents.
• Explain pre-admission reports to parents
• Ensure accurate attendance records
• Assist the department in other work-related matters and other administrative tasks

Requirements:

• Able to communicate with parents and teachers bilingually in both English and Chinese
• Minimum Diploma in any field
• Minimum 2 years working experience, with at least 1 year related to learning centre operations
• Good IT skills
• Proficient in Microsoft Office applications, ie Word, Excel and Powerpoint
• Passionate and positive working attitude with willingness to commit to the extra mile for customers
• Meticulous and paying attention to details

Weekly Work Schedule:

• 4 weekdays: 11 am to 8 pm
• 1 weekend: 10 am to 7 pm