About Delivery Hero:
Delivery Hero is a leading global online food ordering and delivery marketplace with number one market positions in terms of restaurants, active users, and orders in more countries than any of its competitors across 40 countries in Europe, the Middle East & North Africa (MENA), Latin America and the Asia-Pacific region. Delivery Hero also operates its own delivery service in 200+ high-density urban areas around the world. The Company is headquartered in Berlin and has over 21,000 employees. For more information, please visit www.deliveryhero.com
Responsibilities:
• Tasked with the care of a portfolio of restaurant partners, you will be expected to:
• Support Account Managers and Key Account Managers in day to day tasks
• Liaise with and manage partner expectations
• Build strong client relationships
• Identify opportunities to up-sell and cross-sell
• Provide support to partners when needed
• Learn new product and services features and benefits
• Provide professional after-sales support
• Respond to complaints and resolve issues to ensure customer success and satisfaction
• Prepare and present reports on KPIs
Requirements:
• 1 year of experience as a Sales Account Executive or similar role
• Able to multi-task
• Outstanding knowledge of MS Office
• Good knowledge of CRM software
• Knowledge in Salesforce is a plus
• Sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills
• Team player with good time-management skills
• Great interpersonal and communication skills
• Enthusiastic and passionate
• BSc or BA in business administration, sales, or marketing
• Strong analytical skills with good commercial awareness and attention to detail
• Your ambitions to work independently with flexibility, as well as your entrepreneurial spirit make you an ideal match for our motivated team.
What We Offer:
A vibrant and international team
Responsibility from day one in a fast-growing and global company
Foodpanda
