At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.
Responsibilities
-Fully accountable for the quality, on-time & customer satisfaction of delivery application/business requirement assigned.
-Ensure delivery in accordance with SingTel/Optus IT’s strategic standards with essential quality in place via proper deliverables, review & acceptance testing.
-Drive Singtel design principles and strategy
-Work closely with different technical groups and SME’s to fulfil e2e solution objective
-Work with vendors (local and offshore), negotiating solution costs and ensure quality over their deliverables with proper acceptance, review & processes
-Ensure solutions meets all requirements including business functional requirements, IT operations requirements, audit and control requirements, etc.
-Act as a technical product SME on MicroServices and Security with Business and InfoSec
-Understand architectural standards, guidelines, policies and best practice for technology, application and data within the domain
Requirements
-The role requires extensive (10+ years) senior level experience in evaluating and managing technical, business and commercial issues and risks and the associated complexity.
-At least 5 years of Architecture skillset with proven delivery of MicroServices Architecture
-Ability to lead the development and production support of CS microservices capability and architect innovative solutions
-Strong ability to orchestrate outsourced delivery while working with technology partners to execute the delivery of these solutions.
-Strong knowledge on payment management and payment industry best practices
-Provide technical leadership and guide the team to work collaboratively with the vendors to deliver high quality solution, on schedule, on budget and meet all requirements
-Strong technical knowledge to resolve all application related issues with the vendors (eg disagreement in scope, effectiveness of vendor approach, completeness of review etc)
-Experience and expertise in Customer Relation Management (CRM) and/or Ordering (order capture, integration, channel support, orchestration), and/or Billing (Invoicing, Revenue Recognition, Payment, Settlement), and/or Fulfilment (Service Management, Resource Inventory, Activation, Orchestration) and Networks
-Certified Solution Architect, Certified TMForum member (preferred)
-Technical knowledge on Amdocs CES suite (preferred)
SingTel
