Customer Service Officer

Aventus Consulting

Part TimeSingaporePosted Recently S$500 — S$800 monthly

Job Details

The Job

You are to provide personalized secretarial and administrative support in a well-organized and timely manner. You will be in charge of handling customer requests and queries.

The Industry

Financial services are the economic services provided by the finance industry, which encompasses a broad range of businesses that manage money, including credit unions, banks, credit-card companies, insurance companies, accountancy companies, consumer-finance companies, stock brokerages, investment funds, individual managers and some government-sponsored enterprises.

Job Scope/responsibilities

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Recommend potential products or services to management by collecting customer information and analyzing customer needs

Prepare product or service reports by collecting and analyzing customer information

Contribute to team effort by accomplishing related results as needed

Manage large amounts of incoming calls

Skills/preferred qualifications for the Job:

· Min local Diploma/ “A” level certification

· Meticulous

· Good Oral and Written Communication Skills

· Proficient in Microsoft Office

Working hours/Location:

· Part Time (Flexible) weekdays only

· Newton

. $10/h

Whatsapp Ms Teo:

HP:9745 2253

Please respond with:

· Name· Position Applying For

· Resume

Only Eligible candidates will be contacted. 

Work Location

Newton, Singapore

Salary Offered

S$500 — S$800 monthly

Job Type

Full Time

Experience Required

No experience required

Remote Work

No

Stock Options

No

Vacancies

1 available

Aventus Consulting

Insurance and Financial Advisory

Company Size:

Not Specified

Year Founded:

Not Specified

Country:

Singapore

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