Head of Operations

FishyHub

Full TimeSingaporePosted Recently S$1500 — S$2000 monthly

Job Details

FishyHub is the world’s first and only tech aquarium startup that helps people build their dream aquariums in a fun, personalized and social way. We are a one stop shop for fishkeepers, beginners and experienced alike, to purchase their aquarium items, livestock, plants intelligently and conveniently, share their tanks and build up their digital aquarium profile all on one platform.

We have raised an initial round of seed funding to scale up our business and we are looking for an operations ninja that can embark on an EPIC adventure with us to strengthen our foothold in the Singapore market and ensure the smooth running of all our business operations.


Who we are looking for
Is entrepreneurial & with growth mindset, hands-on and a strong executor
Has experience in operations process improvement including areas such as logistics, delivery, e-commerce order fulfillment and customer service
Is customer-oriented, data-driven, target-oriented
Has a strong passion and knowledge in aquariums, experienced in aquascaping
Has startup experience

What you will be doing
Lead and execute the day-to-day operations for FishyHub including pre-sales, sales and post-sales activities
Optimize operations process using technology, SOPs and other tools
Responsible for customer service, sales, fulfilment, delivery, customer feedback
Responsible for the operational PNL of the business
Perform analysis and reporting on operational metrics including sales, cost of revenues, fulfillment metrics, customer experience etc.
Lead special customer projects such as tank setups and aquascapes
Handle difficult customer issues including complaints, failed deliveries, refunds, claims

Work Location

Singapore

Salary Offered

S$1500 — S$2000 monthly

Job Type

Full Time

Experience Required

3 years and above

Remote Work

No

Stock Options

Yes

Vacancies

1 available

FishyHub

We help fishkeepers build the aquarium of their dreams

Company Size:

Not Specified

Year Founded:

Not Specified

Country:

Singapore

BEAMSTART is a hub for everything Startups, Entrepreneurship, and Innovation. Connect with a global community of people, and stay updated with the latest news, events, and opportunities.

 

Download the Community App

Connect with the BEAMSTART Entrepreneurship Community from the palm of your hands. Connect with CEOs/Founders, Investors, Business Leaders, and Professionals. Download below to instantly form partnerships and discover opportunities:

PlayStore ButtonAppStore Button

© 2016 - 2022 BEAMSTART. All Rights Reserved (Legal).