10 - 15 years
Client manages and operates business processes for leading global organizations. The organization custom-designs, implements and operates over 400 processes, many of them end-to-end, working as an extension of the client’s enterprise. Client has four comprehensive industry based business units focusing on different work streams.
The Sales - SVP will be a member of sales leadership team at client's Life Sciences & Healthcare and currently report into the Head of Sales – New Client Acquisition, Europe. This person will have overall responsibility of delivering recognized annual revenues as per the One Personal Performance Plan by generating leads, assessing opportunities at these prospects, creating pilots or diagnostics and closing contracts. This person would have accountability for meeting individual targets as well as that of his/her team, if applicable.
Building a Healthcare sales strategy for UK & Europe region and running the sales process accordingly.
Refining client segments in all possible areas within the different sectors of the Healthcare industry
Develop and coordinate sales selling cycle and methodology with all constituencies like marketing, operations, finance, etc.
Agree on sales quota for signed revenue and sales target for billed revenue in line with knowledge services practices
Developing new accounts and opening avenues for new opportunities using personal rolodex, client's lead generation engines (website, lead generation unit), direct mailers, etc.
Sensitizing the management on the latest trends in the Healthcare segment and ideating on developing new businesses, products or service lines
Leading responses to RFIs, RFPs, RFQs for UK & Europe clients
Conducting diagnostics and opportunity assessment studies along with experts
Managing clients visits and accompanying them to Indian Operation Centers as and when required
Analyzing and evaluating the effectiveness of sales, methods, sales costs and results
Develop, manage and syndicate sales budgets
Managing ongoing client relationships through steering committee reviews, etc.
Handing over sold accounts to program management
In addition to the above responsibilities, as per the need of the Business Unit Head, this role would be required to support specific Healthcare/Pharma/Life Sciences accounts as and when required.
Furtheryou will perform all the duties and other functions as are consistent with your job title and any additional duties and functions as the Company may require from time to time.
A Masters degree in business or statistics
10 to 15 years of industry knowledge and/or sales experience out of which at least few years should have been in a senior capacity as a salesperson ideally with one of the following:
A UK-based Healthcare or associated firm
An Healthcare offshoring company with operations in India
A Healthcare outsourcing company
In-depth knowledge of the Healthcare market in the UK and a thorough understanding of opportunities in off shoring processes.
A good rolodex of contacts in various sectors due to past work experience in, outsourcing or offshoring industry.
A track record of initiative, creativity and motivation to surpass challenging performance goals and sales targets.
Excellent presentation and negotiation skills, able to create and deliver convincing arguments
Entrepreneurial spirit and the desire to lead sales in the analytics/ business or financial services space in high-growth company with operations in India
Ability to manage sales process and forecast with precision
Strong interpersonal skills, able to build rapport and credibility quickly with an executive-level audience
Superior time management skills and strong attention to detail
Solid grounding in business concepts and dynamics