- Excellent opportunity for graduates interested in Finance and Technology
- A role that will accelerate learning
- Work on challenging tasks in a dynamic startup environment
Our client is a leading Fintech and Software Solutions provider for our parent group of companies and is looking for motivated and talented individuals to support their expansion plans in Asia.
In this role, you will work closely with Head of Customer Support to solve client issues and also be responsible for :
Acting as the primary point of contact and delivering excellent customer service and advice to clients for their inquiries, complaints, and other service-related issues via our Live Chat platform and phone.
Performing root cause analysis of technical/trading issues to identify and implement opportunities for improvement with management.
Representing the business and providing education and product information to clients.
You ideally have 1 year experience in Fintech or Financial Services. Fresh graduates with a passion for Finance and Technology are welcomed!
You are a strong networker & relationship builder
You are fluent in English and Mandarin to communicate with international clients
You are a strong team player who can handle multiple stakeholders.
You are highly goal driven and work well in fast paced environments
|Work Location||Kuala Lumpur|
|Experience Required||1 years|
|Employment Type||Full Time|
|Vacancies Available||1 available|
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