|Salary Range||SGD 2000 - SGD 2500|
|Experience Required||1 years|
|Employment Type||Full Time Job|
|Vacancies Available||1 available|
Work with a leading IT outsourcing provider
Excellent learning and career development opportunities
Open and supportive work environment
Our client is a leading provider for IT Outsourcing and Managed Services. With more than a decade of experience, they have extensive records of delivering tailor-made ICT solutions to their clients without compromising on quality.
In this role, you will be overseeing service level agreements and service improvements, designing and developing new systems, optimising systems performance and resolving system-related incidents. Your responsibilities include:
Validating user requirements and deManage the development of service-level objectives and targets
Monitoring service-level objectives to ensure that requirements are met or exceeded
Developing client satisfaction metrics and service procedures
Proposing recommendations to improve performance and client satisfaction
Developing new systems in accordance with business analysis and systems requirements
Designing security and integrity controls
Installing, modifying, implementing and maintaining systems
Defining the system maintenance procedures
Analysing the use of new systems to identify enhancement needs
Conducting user acceptance tests for the newly deployed systems
Leading research initiatives for the development of advanced and automated approaches for system administration
Interpreting internal or external business issues and recommending solutions and/or best practices
Providing technical advice on installation, setup, configuration of systems
Exploring opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security
Conducting system audits and upgrades
Developing automated processes to define, measure, and report on service quality, stability and capacity
Analysing system requirements and performance to optimise the use of network operating systems
Scheduling installations and upgrades in accordance with organisational policies, procedures and protocols
Conducting risk assessments of systems
Investigating cause of systems issues and resolving issues to ensure uninterrupted operations
Resolving escalated system-related issues to identify root cause and potential solutions
You possess a Degree/Diploma in Computer Science, Engineering or related field.
You have at least 1 year experience within a Network /Systems Engineer or similar role.
You are adaptable and thrive in changing environments
You possess strong analytical skills and are comfortable dealing with numerical data
You pay strong attention to detail and deliver work that is of a high standard
Business gains have been wiped out by the pandemic.
Virgin Atlantic is seeking protection under chapter 15 of the US bankruptcy code
The acquisition is said to be over $80 million
Most of them have taken out a loan.
The company added $200 billion to their value this year.