|Experience Required||1 years|
|Employment Type||Full Time Job|
|Vacancies Available||1 available|
Great learning opportunity - learn skills beyond your role
Great work culture with strong emphasis on teamwork
Opportunity to make a positive impact
Our client is an online marketplace that enables restaurant and cafe owners to source and order fresh foods and groceries through a single platform. They remove all the administrative tasks by simplifies the billing process and eliminating the need to manually collate orders, so that suppliers can focus more on growing their business.
In this role, you will be be part of the operations team and handle product listing, customer retention and customer happiness.
You will be responsible for:
Supporting the sales team key planning and operations tasks to support the overall objective of the business.
Ensuring all products from our suppliers are carefully and accurately listed on the website in order for customers to easily purchase products.
Handling inbound calls and emails in a professional manner.
Understanding and resolving customer inquiries and requests by proposing solutions using The Company's services.
Working with various internal teams; tech, marketing and operations teams to troubleshoot issues.
Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
Analyzing and gathering operational data to uncover new ways of increasing customer stickiness and loyalty.
Updating and reporting to your manager on a weekly basis.
You have at least 1 year experience within a Sales Operations/ Support or Customer Service role, ideally within the Internet and Consumer industry.
You possess excellent interpersonal as well as written and verbal communication skills.
You are highly goal and action-driven and know how to prioritize your tasks.
You are a fast learner with the ability to think outside the box.
Performance metrics driven – You understand “if you can’t track it, it didn’t happen”. You know how to measure and present your work.
You are a strong team player and understand that your work affects other teams. You understand “Go fast go alone, go far go together”
Being multilingual – English / Cantonese / Mandarin / Malay is a bonus.
Ref : 91222017
Authorised dealers will receive a RM100,000 pre-approved revolving credit line to purchase cars
Workers have the flexibility to choose where they want to work from now on.
The job market is also softening.
This comes after worsening ties between the two countries continue to escalate.
The ecosystem value is valued at $15 billion, $5 billion above the global average.