|Salary Range||SGD 2500 - SGD 2800|
|Experience Required||3 years|
|Employment Type||Contract / Freelance Project|
|Vacancies Available||10 available|
• Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Provide VIP support (Preferred)
• Resolve and update incidents with in SLA and also update stakeholders for P1 cases
• Update KB with solution provided
Funding amount from $500k and above.
Participants also receive cloud vouchers worth $200 for signing up ($4000 for teams).
Scheduling doctor appointments from the palm of our hands.
Due to the pandemic and lock-downs.
The pandemic has changed everything.
These apps are becoming more and more popular in the US.