Review the logs of the network links and equipment ensure no abnormal activities;
Install, maintain and upgrade all hardware, firmware and software used;
Fine-tune the network or system parameters;
Patch/Re-Patch cables in patch panel and all network equipment;
Labelling of cables/patch panels/racks/equipment;
Create, delete or modify access rights for the network equipment related user accounts in terms of authentication, authorisation and accounting;
Manage firewall rules setting and security configuration;
Perform troubleshooting to resolve network problems;
Document and maintain configurations of all network hardware, cabling information and software used in the operating environment;
Perform routine backup of network configuration;
Analyse network utilization pattern and problems, recommend and implement corrective and preventive measures;
Co-ordinate the second-level and third-level troubleshooting and problem root cause analysis for network links and equipments under the scope of work.
Provide on-site standby when preventive maintenance for systems or data centre is carried out by the Customer-appointed Supplier, and conduct necessary system tests to ensure the network is in normal production operating condition after such maintenance
Responsible for all the configurations of the network links and equipment within the scope of network administration to be configured in accordance with the Customer’s specified requirements
Provide regular housekeeping on the network configuration and firewall rules to remove unwanted set up and configuration parameters
Monitor all network resources proactively to ascertain the general health of the networks and to detect faults or errors.