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Work LocationSingapore , Singapore
Salary RangeSGD 1500 — SGD 1800 monthly
Stock OptionsNo
Experience Required1 years
Work RemotelyNo
Employment TypeFull Time
Vacancies Available1 available

Job Details

The Opportunity:

Join us at Lalamove Singapore, one of the fastest growing intra-city delivery platforms in Asia. We are looking for an enthusiastic and motivated Operations Associate who can work well under pressure and has great communication skills. Ideal candidate should not be afraid to try new things and get ready to make history together with the rest of the Ops team at Lalamove Singapore. You will oversee scheduling and training the drivers and will need to take full ownership of a crucial component of our business.

This role suits someone who is positive, outgoing and customer-oriented. To succeed, you must be passionate about our business.

What we seek:

- Make outbound calls to drivers who expressed interest in joining Lalamove through various channels
- Handle walk-in driver's requests. Update details in our system, perform driver account topups, remove drivers from our database
- Take calls from drivers interested in joining the platform and guide them through the process
- Work with the Operations team on improving driver performance
- Perform other ad-hoc duties as assigned by the management

What you'll need:
- Minimum of Diploma/Fresh Graduate preferred
- Singaporeans Only
- 0-2 years of customer service related and administrative experience
- Ability to communicate effectively, resolve conflicts and handle customer complaints
- Ability to perform operational duties and team project responsibilities
- Proficient in MS office application, in particular MS Excel
- Ability to work efficiently with minimal supervision in a changing environment, multitask, and is a self-starter
- Able to communicate in English

Additionally:
-5.5 working days (you would be required to work alternative Saturday)

About Company

Retail Sale via Internet - Internet Platform for Logistics Information

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it. Onto our fifth year as a start-up, now operating in Hong Kong, China, Taiwan, Thailand, Singapore, Vietnam and Philippines, our aspirations don’t stop there as our model has the ability to transform how goods moved in any city worldwide. Backed by a team of experienced entrepreneurs, Lalamove offers a great place to add real value because you get real ownership of what you do. Come work with energetic, dynamic individuals, and play a critical role in disrupting the entire logistics market in a cutting-edge tech company.

Industry

Logistics/Supply ChainRetailOther

Current Status

Hiring

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