|Employment Type||Full Time|
|Vacancies Available||1 available|
Our pet parents demand top-notch service, and it’s no surprise that they have come to expect it from the Nekojam brand. If you have a knack for multi-tasking, problem-solving, are confident to work in a fast-paced environment, and adopt a customer-centric attitude towards whatever you do, we want you on board to helm our operations!
What You’ll Do:
Process sales orders daily for hungry furry friends
Initiate and oversee the picking and packing process
Follow through the entire order cycle from receipt to final delivery.
Maintain inventory systems for purchasing accuracy
Answer customer queries for orders, deliveries and payments
Exceed customer experience expectations and remain customer focused through all interactions
You must possess a love for pets and have an empathetic disposition
Enjoy building customer relationships
Possesses a good approach to customer care, including good listening skills and call handling
Minimum secondary school/N or GCE O levels qualification
Experience in a Customer Service related field is preferred
Excellent verbal and written proficiency in English
Strong typing skills (min 40 wpm)
Proficiency in Mandarin is preferred but not a necessity
Be able to handle challenging customers via multiple inbound channels
Be able to work independently and proactively
Added incentive for working shifts (Saturday/Sunday)
Why You Should Join Us:
Heavily discounted prices on pet supplies
Work alongside a team of like-minded, motivated teammates
Bring your pet to work… To play!
If you are interested in this opening, please email firstname.lastname@example.org with:
A short introduction about yourself (at least 200 words)
Your portfolio (if applicable)
Only shortlisted applicants will be contacted. We can’t wait to have you on board. 🙂
Online Pet Store
Based in Sunny Singapore, Nekojam specialise in providing quality pet food and more, to all sorts of creatures and critters – Dogs, cats, little animals (think hamsters, rabbits, chinchillas and guinea pigs), and reptiles. Put simply, we cater better pet supplies, for better pet parents. That’s because a pet is more than a responsibility to us; it’s family. Our wide selection of products is carefully selected and our prices are compared across the board to ensure competitiveness, while our deliveries are conducted almost daily, with flexible slots available to cater to your busy schedules. We promise to get your pet supplies to you within 1-3 working days, so your furry friend won’t ever have to go hungry again!