ABOUT THE JOB

Minimum one year working experience in an IT environment
High Level Required ( Application and Software Packaging in Windows Environment)
Intermediate Level Required ( ICT user support and training, system administration and operations, ICT platform and systems engineering, technical documentation and communication)
Preferable individual who have experience in working in a large national, multinational or international organisation.
Extensive knowledge in application packaging with Microsoft Installer package (MSI)
Advance knowledge of AdminStudio, Wise Packaging Studio
Extensive experience of application management, configuration, automated installations
Excellent knowledge of Windows desktop operating system
Excellent Command of both spoken and written english
Good knowledge of desktop anti-virus, Knowledge of SCCM, Active Directory, MS Office Suits, WSUS and Window server operating system
Excellent communication, problem solving and analytical skills.

Job Descriptions:
Provide support for the company managed desktop and end-user services.
Package standard software for the managed desktop environment. Review, update, test and diagnostic software running on a native Windows Desktop environment.
Assign software licenses to end-users, keep tract of licences assignment and maintain inventory
Prepare and update operating system images
Provide second level support on the managed desktop environment (operating systems and applications)
Provide backup proximity support for users at the company in KL
Carry out other duties and responsibilities in the area of systems as assigned by supervisors.
Prepare technical documentation through Standard Operating Procedures related to packaging and managed desktop.

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