Internship for Business Management Students

RentGuard

InternshipMalaysiaPosted Recently RM400 — RM600 monthly

Job Details

- Attend to incoming enquiries from customers, provide necessary assistance & services on customer enquiries through different communication channel, such as Phone Call, Email, Facebook, Whatsapp, WeChat.
- Liaise with internal departments to ensure customers’ complaints are attended to.
- Possess good analytical, communication and interpersonal skills

Responsibilities:
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies

Requirements:
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Commerce, Marketing, Mass Communications or equivalent.
- Required language(s): Chinese, English
- Independence, interpersonal, communication

Salary Offered

RM400 — RM600 monthly

Job Type

Full Time

Experience Required

No experience required

Remote Work

No

Stock Options

No

Vacancies

1 available

RentGuard

Hassle-free technology solution and platform to tackle real life problems in real estate line

Company Size:

Not Specified

Year Founded:

Not Specified

Country:

Malaysia

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